Dinner Booking Terms and Conditions

TDUK Dinner Booking Terms and Conditions

This page (together with the documents referred to on it) defines the terms and conditions on which we enable you to make a booking for our annual dinner when listed in our publications, flyers, e-newsletters, social media and on our Website. Please read these terms and conditions carefully before booking. You should understand that by making a booking, you agree to be bound by these terms and conditions.

Please understand that if you refuse to accept these terms and conditions, you will not be able to book to attend the dinner.

  1. Price and payment

The price to attend the dinner is available on the Dinner booking form and our Website. Prices listed are inclusive of VAT (if VAT is applicable) at the prevailing rate unless otherwise stated.

Tables and individual places are sold on a first come, first served basis and cannot be reserved.

Purchasing a whole table: You can purchase a whole table which will hold a maximum of 12 guests. The table price includes a drinks reception, a three-course meal, and half a bottle of wine per person for each guest on the table. Please Note: The cost of a table is not determined by the number of guests seated, the cost is per table only. If you choose not to fill all 12 places available to you refunds will not be issued.

Purchasing individual places: You can purchase individual place/s and be seated at a mixed table. The individual ticket price includes a drinks reception, a three-course meal, and half a bottle of wine.

Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Booking Confirmation, except in cases of obvious error.

When we have received your booking using the dinner booking form link provided an invoice will be raised and sent directly to the booker or named contact on the booking form. If you wish to pay by credit card, a link to do so is included on the invoice.

Payment shall be due strictly in accordance with our standard invoice terms (thirty days from date of invoice, or seven days prior to the commencement of the dinner, whichever is sooner). If payment is not received in line with the terms stated above, we reserve the right to cancel your booking and release all places for resale. You will be informed of any impending cancellation of your booking in good time.

  1. Confirmation of booking

After making and submitting a booking using the dinner booking form link provided, you will receive an e-mail from us acknowledging that we have received your booking request and enclosing the invoice (‘the Booking Confirmation’). Please note, your booking is not confirmed until full payment has been received.

The contract between us (‘Contract’) will only be formed when we send you the Booking Confirmation and receive full payment. Should there be a limited number of places at each dinner these will be allocated in order of receipt of bookings.

  1. Joining instructions

You will receive joining instructions confirming timing and venues once your booking has been processed. If you have not received this one week prior to the dinner please contact us. Prior to contacting us, please ensure you have checked your email inbox as well as your spam and junkmail, just in case the joining instructions have been sent to these inboxes by your email client.

  1. Code of conduct

TDUK requires all attendees to abide by a Code of Conduct when attending the Annual Dinner or any other dinner these terms cover. By agreeing to the terms and conditions of booking you are also agreeing to conduct yourself safely, professionally and respectfully in line with our Code of Conduct.

  1. Dinner content

We reserve the right to make changes to the published programme of the dinner (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place or table booking.

  1. Dinner venue

Our dinner is held annually in London, United Kingdom. You acknowledge that we may have to change the published venue for the event for reasons beyond our control and in such cases, you will not be entitled to cancel unless the change in venue represents a significant disadvantage to you.

You are liable for any loss or damage which you may cause to the external venue and agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue from time to time.

If you have a disability or medical condition that requires special arrangements to be made, or specific dietary requirements, please notify us of your requirements when making your booking.

  1. Our cancelation and refund policy

Cancellations received in writing more than one month but less than 3 months before the dinner, will be subject to a 50% administration fee. No refunds will be made for cancellations less than one month prior to the dinner or for non-attendance. If cancellation by the attendee is prior to 3 months before the dinner – the delegate shall be entitled to a refund of fees paid less 10% administration fee. Substitutions received in writing can be made at any time provided that the substitute attendee meets any applicable eligibility criteria.

We reserve the right at any time and without prior warning to change the venue of the dinner and/or Speakers from those described in the programme. We also reserve the right in our absolute discretion, to cancel your booking where we need to do so due to circumstances outside of our control (including, but not limited to, situations where sufficient numbers have not booked for the dinner or the speakers are unavailable or cancel the dinner or if you are more than 30 days in arrears with any payment due to us, or if it may prejudice our reputation). We shall have no liability for losses or costs which you may incur due to such cancellation, but we shall refund your booking payment (in full as soon as possible).You have the choice of accepting the refund or a credit note..

We will usually refund any money received from you using the same method originally used by you to pay for your purchase but reserve the right to refund using an alternative method.

If you fail to attend the dinner and have not given us prior notice then you shall not be entitled to any refund or credit note.

  1. Images

We often take photographs at events for marketing purposes. By attending a dinner, you are giving us permission to use images in which you may be present for publicity and marketing materials, including use on our website. In addition, these images may be shared and stored on third-party platforms. Should you not wish to appear in any images, please notify the TDUK representative at the event prior to the dinner starting.

  1. Our liability

Event attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings. We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.

We will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions.

Nothing in these dinner booking terms and conditions excludes our liability to you for personal injury or death caused by our negligence.

  1. Events outside our control

TDUK shall not be liable for the delay or cancellation of a dinner, if the delay or cancellation is caused by circumstances or events outside our reasonable control. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:

  • Strikes, or industrial action;
  • Riot, terrorist attack or threat of terrorist attack, war;
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  • Impossibility of the use of public or private telecommunications networks; and
  • The acts, legislation, regulations or restrictions of any government;

Our performance under this Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

  1. Written communications

We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

  1. Privacy

Our Privacy Policy explains how we will use the information which you have provided to us.

  1. Our right to vary these terms and conditions 

We have the right to revise and amend these terms and conditions from time to time to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

  1. Other conditions

If we fail, at any time during the term of the Contract, to insist upon strict performance of any of your obligations under the Contract, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default.

If any of the terms and conditions or any provision of the Contract is determined by a competent authority to be invalid, unlawful or unenforceable to any extent then such term, condition or provision will be severed from the remaining terms, conditions or provisions will continue to be valid to the fullest extent under law.

Contracts for the bookings of our dinners are governed by the law of England and Wales. Any dispute arising from them will be subject to the non-exclusive jurisdiction of the courts of England and Wales.