Frequently Asked Questions
This list of frequently asked questions is here to help you make the most of your membership.
Your FAQs answered.
How to create an account
- Step 1Go to create an account
- Step 2Click on the account type that suits you
- Step 3Fill in the required information
- Step 4Save and start exploring TDUK's site
How to register to events
- Step 1Go to the "Events" page
- Step 2Click on READ MORE on the webinar/event you wish to attend
- Step 3Click on REGISTER
- Step 4Click on Register Myself
- Step 5Proceed to checkout
- Step 6Click on Submit Order to finalise
How can I become a member of TDUK?
- For Design and Build membership, click here. From there, follow the steps, select the size of your company, pay your membership fees, and start making the most of your membership.
- For Supply members, click here and follow the steps. Your application will be held in place while our team performs the required due diligence for your membership.
How do I create my account as a member of TDUK?
- Once a company is member of TDUK, their members of staff can create an account here. In that page they need to put their details, business e-mail address and type the company name.
What benefits do I get by being a member of TDUK?
- As a member of Timber Development UK, you are connected to an unrivalled network of suppliers, designers, customers and peers. You receive access to our comprehensive timber knowledge library; design and engineering publications; guidance and tools; high quality case studies; monthly webinars; technical helpline and advice; market guidance and data. For more information regarding memberships please write to us at email@example.com
How can I add or change the information on my business profile?
- The main contact of the company is automatically set as the ‘company administrator’ and will be able to add and edit information, delete contacts and create accounts. To do this, select the pencil icon on the right-hand side of each information box, allowing you to add or edit the information.
What do I do if I have a technical query?
- Send us an email, to firstname.lastname@example.org, with specific details of your query and one of our tech department will get back to you with an answer.
Can there be more than one company administrator?
- There can be more than one, however it is not recommended to give administrative access to all staff members in order to avoid mistakes on the company profile.
How do I download resources?
- Once logged in, members are able to download all resources in the resource library. (Non-members can access to the “Free Resources” when logged-in)
How do I register for events and seminars?
- Members can attend all our seminars and events by registering online. You must first login, then follow the registration process on the right-hand side of events pages until you receive confirmation that you have successfully registered.
How can I access the free resources?
- Even though most of our resources are for members only, there are some available to everyone. To access these, you must create a non-member account in order to login and then download them. To create a non-member account, click here and follow the steps.
How can I keep informed on events and latest UK timber information and news?
- Sign up to the TDUK newsletter through the sign-up link at the bottom of TDUK’s website.
How can I find a member of TDUK?
- Timber Development UK members are part of the biggest timber membership directory in the UK, covering the whole supply chain. You can search this membership directory by selecting “Find a member” at the top of the TDUK website.
Where can I find market data reports?
- Go to “Supply” and click on “Market Date” where you can find monthly statistics, quarterly reports, construction market statistics (CPA) and statistics related articles.
How can I get my membership certificate?
- TDUK has now moved to an electronic membership certificate. This is mailed to the main contact on the company’s business profile whilst also being uploaded onto the company profile.
Responsible Purchase Policy (RPP) FAQ’s
What is Responsible Purchase Policy (RPP)?
TDUK’s Responsible Purchasing Policy (RPP) was developed in 2003 as a risk management framework aimed at continuously enhancing the awareness, understanding, and capacity of timber trade members to meet the requirements of the UK Timber Regulation (UKTR) and the Construction Products Regulation (CPR), as outlined in the TDUK Code of Conduct.
At its core, the RPP provides members with tools, guidance, and an independent annual audit (RPP audit) to facilitate ongoing improvement in compliance with relevant legislation. This ensures a level playing field for all members and instills market reassurance and confidence in customers engaging with TDUK members.
All timber Operator members who place timber on the UK market are obligated to undergo an annual review and audit for their imports. The audit is conducted by the Soil Association UK.
For a detailed overview of the RPP-UKTR process, please refer to the diagram provided here.
What is an Operator?
An operator, as defined in the UK Timber Regulation (UKTR), refers to any person who places timber on the GB market. Operators are required to meet obligations regarding the legality of the timber products placed on GB market.
What are the legal obligations for operators?
An operator must exercise ‘due diligence’ to ensure that necessary steps and measures have been taken to prevent illegally harvested timber from being placed on the GB market. Due diligence must be carried out before the timber is placed on the GB market.
How do I know if my business is the Operator responsible for carrying out due diligence for my timber products under UKTR?
If your business is named in box 8 of the Singler Administrative Document (C88) – usually supplied by your import agent, then you are the Operator responsible for conducting due diligence to ensure a Negligible risk of timber from illegal origin.
My businesses buy timber commercially from other UK based suppliers – the timber has already been placed on the GB market, what is my obligation in this case?
In this case your business is regarded as a Trade for the purposes of UKTR. A trader must maintain records identifying the operator or trader who supplied the timber. This information must be kept for at least 5 years and must be provided to the UKTR Competent Authority (OPSS) on request.
Is due diligence required on ALL timber products?
Products that are in scope of UKTR are listed in the Annex (page 11) of the EUTR.
Are there any Due Diligence exemptions?
The requirement to exercise due diligence does not apply where:
a) The timber is imported from a country that has implemented a voluntary partnership agreement (VPA) with the UK – currently only Indonesia – and is accompanied by a forest law enforcement, governance and trade (FLEGT) licence; Note: all FLEGT timber being imported from Indonesia to the UK will need to be accompanied by a FLEGT licence issued by the Indonesian authority which will require subsequent verification from OPSS;
b) The timber is accompanied by a valid Convention on International Trade in Endangered Species (CITES) permit.
I import timber (with a FLEGT licence) from a supplier based in Germany, do I still need to carry out due diligence?
Yes, FLEGT timber imported into the EU then exported to GB is in scope of UKTR, the GB operator is required to exercise due diligence when placing the timber on the UK market. Similarly, where FLEGT timber is imported into GB and then exported to the EU, it will be in scope of EUTR and the EU operator will be required to exercise due diligence when placing the timber on the EU market.
How do I know if the species in my timber products is listed on CITES?
What should I do for ‘due diligence’?
I am new to all of these, how can I find out more?
If you are a member of TDUK, please feel free to contact us to arrange a free training.